Resources
Help Center
Quick answers to the questions we hear most. Still stuck? Our team is a message away.
Setup & configuration
How do I add ChatRobo to my site?
Copy your workspace's script tag from the dashboard and paste it before the closing </body> tag. That's it — no code beyond the snippet.
How does the assistant know about my business?
Connect knowledge sources — crawl your website or upload PDFs and docs. The assistant grounds its answers in what you connect.
Can I change how it sounds?
Yes. Set tone, greeting, and goals from the dashboard; changes apply instantly.
Billing & plans
How does billing work?
Plans are billed monthly or annually and include a monthly message allowance. Manage everything from the billing portal.
What happens if I hit my limit?
You can upgrade or top up. We'll let you know as you approach your allowance so nothing is a surprise.
Can I cancel anytime?
Yes — cancel from the billing portal and keep access until the end of your paid period.
Need a human?
Email support@chatrobo.app or tap the assistant in the corner — it can help or hand you to our team.