Terms of Service

Last updated July 2026

These Terms of Service (“Terms”) govern your access to and use of ChatRobo. By creating an account or using the service, you agree to these Terms. If you're agreeing on behalf of a company, you represent that you have authority to bind it.

The service

ChatRobo provides an AI assistant you can configure and embed to answer questions, qualify leads, and book meetings, along with a dashboard and analytics. We may update features over time; we won't materially reduce core functionality of a paid plan during your billing term.

Accounts

You're responsible for your account, your users, and keeping credentials secure. You must be able to form a binding contract and use ChatRobo only in compliance with these Terms and applicable law.

Acceptable use

• No unlawful, harmful, deceptive, or infringing content or activity.
• No attempts to disrupt, reverse-engineer, or circumvent security or rate limits.
• No using ChatRobo to build a competing model or to generate spam or abusive content.
• You must have the rights to any content and knowledge sources you connect.

Your content

You retain ownership of your content. You grant us a limited license to host and process it solely to provide the service. You're responsible for your content and for how your assistant responds to your end-users.

Plans, billing & trials

Paid plans are billed in advance on a recurring basis through our payment provider. Trials convert to paid unless cancelled before they end. Fees are non-refundable except where required by law. We may change pricing with notice effective at your next renewal. Usage above plan limits may be rate-limited or billed per your plan.

Cancellation

You can cancel anytime from the billing portal; access continues until the end of the paid period. We may suspend or terminate for material breach, non-payment, or risk to the service.

Disclaimers

ChatRobo is provided “as is.” AI-generated responses may be inaccurate; you're responsible for reviewing outputs before relying on them. To the maximum extent permitted by law, we disclaim implied warranties.

Limitation of liability

To the extent permitted by law, neither party is liable for indirect or consequential damages, and our aggregate liability is limited to the amounts you paid us in the 12 months before the claim.

Changes to these Terms

We may update these Terms; material changes will be notified in-product or by email and take effect on the date posted. Continued use means you accept the updated Terms.

Questions about these Terms? Contact us.